My Ph.D. is in computer vision and machine learning. I developed software that can read your emotions from your face as part of my doctorate work.
A lot of our communication has now become digital, and it does not mimic the natural way we have evolved to communicate with each other, so it's almost like we have this muscle, these social-emotional skills, and they're atrophying, right?
I very purposely have an open communication culture, where I encourage employees to approach me with their ideas without dominating them.
Emotions matter. They influence all aspects of our lives - how we live, work, and play - from the decisions we make and how we communicate. Emotions also influence our overall health and well being.
People communicate anger of course through facial expressions, but in voice, there's a wider spectrum, like cold anger and hot anger and frustration and annoyance, and that entire spectrum is a lot clearer in the voice channel.
By humanizing technology, we have this golden opportunity to reimagine how we connect with machines, and therefore, how we, as human beings, connect with one another.
If you're a content creator looking to elicit a certain emotion, we can validate that. In cases where an ad is trying to elicit humor, we can tell you if people get the jokes or not by the number of people who smile, the intensity of the smile, and the timing of the smile.
Even if I have to work, scheduling breaks where I disconnect from technology can be beneficial.
In the U.S., women smile more than men. In the U.K., there's no difference between men and women.